Help

• Ordering Information
• Returns
• Accessibility Options
• Technical Support
  • Instructor Resources
  • Student Resources
  • Ebooks
  • SmartWork
  • Submit a Support Request

Instructor Resources Help

We’re here to help. Browse these FAQs to get instant answers or submit a Instructor Resources Help support request.

• How do I download instructor resources?
• How much does access to instructor materials cost?
• Where can I find instructor resources for my textbook?
• Why am I being asked for a password?
• May I use these instructor materials on my course web page?
• May I modify instructor materials?
• I am unable to find any resources for my Norton textbook. Are there resources for books that are not listed on this site?

Coursepacks

• How do I install a WebCT coursepack?
• How do I install a Blackboard coursepack?
• How do I install an Angel coursepack?
• How do I install a Desire2Learn coursepack?

Gradebook

• My students are taking quizzes, but I am not receiving emails.

Test Banks

• In what formats are test banks available?
• How do I import a text bank into Moodle?

SmartWork

• I would like to preview SmartWork. Are class-tests available?
• I have adopted your book bundled with SmartWork. How do I set up my course?
• What does the Registration Code do, and how do students get one?
• What does the Enrollment Key do and how do I get one?
• How do my students enroll in SmartWork?
• Some of our students have lost the multiple-use registration code that they activated last term. Is there a way for them to look that up?
• What do my students see when they login to SmartWork?