Support Request

Live chat support may be available during the hours listed below. In the event no operators are available, requests will be handled via email.

Monday – Saturday: 10:00 A.M. – 10:00 P.M. US Eastern Standard Time.
Sunday: Noon–Midnight US Eastern Standard Time.

To start a live chat session with one of our representatives, please submit the request form below:

Frequently Asked Questions

For help with CourseSmart eBooks go to:
For help with VitalSource eBooks go to:

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Still need help? Submit a support request below.

Submit a Support Request


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