Support Request

Live chat support may be available during the hours listed below. In the event no operators are available, requests will be handled via email.

Monday – Saturday: 10:00 A.M. – 10:00 P.M. US Eastern Standard Time.
Sunday: Noon–Midnight US Eastern Standard Time.

To start a live chat session with one of our representatives, you must first complete and submit the request form below:

Frequently Asked Questions

For help with CourseSmart eBooks go to:
For help with VitalSource eBooks go to:

Opened a request already? click here for an update

Still need help? Submit a support request below.

Submit a Support Request


School Information

Request Details

Explain your problem in detail. If you are having trouble with an enrollment key or registration code, be sure to include that in your message.

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