IT Job Listings

    Digital Product Business Analyst

    W. W. Norton is seeking to fill the position of Digital Product Business Analyst. The Digital Product Business Analyst will work within the IT Department (on the Digital Product Development team). This position acts as the intermediary between our digital media teams and the technical teams. This position is responsible for gathering requirements for current and new digital learning tools for the company's educational technology in our higher education market. The Digital Product Business Analyst will work with the development team through design and implementation of those digital learning tools. Through collaboration with various internal stakeholders, the analyst will collect, refine, and document requirements in accordance with project needs. This position reports to the Director of Education Technology and is based out of our New York office.

    Essential Job Responsibilities:

    • Gather, analyze, and define stakeholder requirements for our digital products.

    • Work with stakeholders to collect detailed requirements and maintain projects throughout the SDLC.

    • Communicate requirements to development teams and track follow-through.

    • Translate business objectives into functional requirements.

    • Support the project manager in managing the product backlog.

    • Interact with the project manager in planning and scoping requirements.

    • Collaborate and communicate with stakeholders, developers, and designers.

    • Create acceptance criteria for user stories to define features and expectations for deliverables.

    • Create and execute test cases for use by internal IT staff, business stakeholders, and external vendors to validate new features or patches.

    • Maintain technical knowledge of e-learning applications and compile information into recommendations and analyses.

    • Work closely with the product management team in their efforts to document, train, and support our digital products.

    • Participate and prepare for backlog grooming and sprint planning sessions.

    • Participate in weekly and monthly review meetings with external vendors, business stakeholders, developers, and internal IT staff.

    Required Qualifications:

    • Minimum of 5 years in media development.

    • Experience with or knowledge of agile development methodology.

    • Excellent verbal and written communication skills.

    • Organized with strong multi-tasking and time management skills.

    • Excellent analytical and problem solving skills.

    • Attention to detail.

    • Ability to work with cross-functional teams.

    • Ability to organize and work under strict timelines while producing quality deliverables.

    • Ability to quickly learn and adapt to new technologies and programs.

    • Experience working with e-learning, educational tools, and/or learning management systems (preferable).

    • Knowledge of the publishing industry (preferable).

    • Bachelor's degree.

    • Employment eligibility to work with W. W. Norton & Company in the U.S. is required.

    • Must be able to work regular business hours in our NYC office.

    To apply, please email a cover letter, and your resume to: Recruiting. Please be sure to indicate the title of the job you are applying for in the subject line.

    Linux Server Administrator

    The server administrator role would encompass system installation, configuration, troubleshooting, and upgrading of physical and virtual servers within our datacenters. In addition, the role would include infrastructure support related to performance, stability, and security. This role involves participation in technical research and development to enable continuing innovation within the infrastructure.

    Essential Job Responsibilities:

    • Analyze and isolate issues, repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies. Troubleshoot problems reported by users.

    • Make recommendations for future upgrades. Ensure design of system allows all components to work properly together.

    • Server deployment, security, evaluate and modify system's performance.

    • Perform testing and evaluation of systems and software, patches prior to implementation.

    • Maintain network configurations in individual machines, such as drivers and settings of servers.

    • Maintain network servers such as application servers, database servers, and file servers.

    • Applying OS patches and upgrades on a regular basis along with researching probability of problems, upgrade administrative tools and utilities.

    • Perform regular security monitoring to identify any possible intrusions.

    • Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to appropriate media, recovery tapes or disks. Maintain and monitor Backup Software across multiple locations.

    • Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.

    Required Qualifications:

    • Bachelor’s Degree.

    • Employment eligibility to work with W. W. Norton & Company in the US is required.

    • Detailed knowledge of Linux (CentOS, Apache, Nginx, MySQL, Rails/Unicorn, PHP, DNS, and LDAP).

    • Knowledge of automation tools or scripting (Perl OR Shell OR Python OR Ruby OR PHP).

    • Detailed knowledge of Linux in virtualized environments.

    • Knowledge of ancillary VMware products like Operations Manager and Replication.

    • Able to detail, plan, and implement failover clustering to remote environment.

    • Knowledge of MAC OS/X Server.

    Preferred Skills:

    • Experience with GIT.

    • Experience with Python / Ruby.

    • Experience with MongoDB and MySQL.

    • Experience with EC2, Amazon Cloud, clustered high availability web applications.

    • Certifications in server management or related technologies.

    To apply, please email a cover letter, and your resume to: Recruiting. Please be sure to indicate the title of the job you are applying for in the subject line.

    Senior .NET Developer

    National Book Company, a wholly owned subsidiary of W. W. Norton, seeks an experienced .NET/Apex Developer. As a member of Information Technology Team, you will be responsible for troubleshooting existing .NET applications and developing new ones, as well as maintain Salesforce Apex code. The ideal candidate has strong communication skills, is detail oriented, eager to learn new technologies, and able to work independently.

    We offer a competitive salary and an excellent benefit package. You must be authorized to work in the United States on a full-time basis for any employer. This position reports to the Director of Web Development and is based out of our Dunmore, Pennsylvania office.

    Essential Job Responsibilities:

    • Interact directly with the Development Team Leader and business analysts.

    • Develop/modify .NET/Apex application programs from detailed specifications.

    • Work closely with database Administrators to provide efficient and effective delivery of information.

    • Attend team meetings and work sessions to discuss requirements, status, changes and updates.

    • Position will require work in one or all of the following technologies: Visual Studio, Apex, WCF, MVC, HTML, JavaScript, REST, jQuery, Entity Framework.

    Required Qualifications:

    • 5+ years’ experience developing business applications using .NET 4+, VB/C#, ASP.NET.

    • 5+ years’ experience working with and developing Apex/Salesforce interfaces.

    • 5+ years’ experience developing data driven web applications. SQL Server 2008 thru 2016.

    • Experience with AS400/DB2 systems a plus.

    • Experience writing and optimizing SQL statements and stored procedures in T-SQL a plus.

    • Experience with XML and JSON technologies a plus.

    • Excellent oral and written communications skills and a strong customer service ethic.

    • Bachelor’s degree or equivalent (preferably in Computer Science or related field).

    • Experience working in an Agile environment and working within pre-defined and designed software architecture.

    • Experience with JIRA/Confluence desired.

    To apply, please email a cover letter, and your resume to: Recruiting. Please be sure to indicate the title of the job you are applying for in the subject line.

    Please note that these job descriptions are not designed to cover all activities required of the employee.

    W.W. Norton & Company is an equal employment opportunity employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, or any other protected factor.