Digital Job Listings

    Media Accessibility Specialist

    The Media Accessibility Specialist will support the creation of accessible content for Norton's digital media products. This person will provide technical expertise related to assistive technology, universal design, and their applications to instruct and assess diverse learners to ensure quality and equivalent experience are maintained across products. This position will report to the Accessibility Lead.

    Responsibilities of this position include the following:

    • Technical and strategic recommendations on how third-party assistive technology and browser/OS-based accessibility features interact with Norton's current and planned online products.

    • Identify and document accessibility issues found in Norton’s digital products.

    • Create documentation for Norton’s digital products or coordinate third-party vendors who will draft the documentation.

    • Conduct both manual and automated accessibility testing of Norton’s digital products or coordinate third-party vendors who will perform the tests.

    • Establish or build relationships with experts in assistive technology and accessibility.

    • Stay current on accessibility and usability trends and techniques in both desktop and mobile software development.

    • Stay current on trends in higher education disability advocacy, instructional design, and accessibility requirements.

    • Advise Media Editors, Digital Design and Development, Production, Sales, and Marketing about the ways Norton can make materials more accessible to all students and instructors.

    • Support adopters of Norton’s digital media. This will include consulting with customers and coordinating with Norton’s sales, marketing, editorial, development, design, and production departments.

    Required Qualifications:

    • Bachelor’s degree plus relevant professional experience and certifications.

    • Employment eligibility to work with W. W. Norton & Company in the US is required.

    • Location flexible, but must be able to work full business hours.

    • An excellent understanding of accessibility, and preferably have experience working with people with disabilities.

    • Understanding of the major accessibility standards (WCAG, Section 508).

    • Working knowledge of the major disability laws in the US (ADA, Rehabilitation Act).

    • Familiarity with documentation methods for accessibility (WCAG checklist, VPAT).

    • Able to work independently and as part of a team.

    • Excellent verbal and written communications skills.

    • Must be highly disciplined and self-motivated.

    • Must have a keen understanding of the teaching and learning needs of college professors and students.

    • Superior verbal and written communications skills are essential.

    • Must have a “can-do” attitude and be proactive and flexible in a rapidly changing environment.

    • Must be organized and detail-oriented, making sure that all aspects of their daily activities are handled with accuracy and minimal mistakes.

    • Must have a demonstrated interest in the challenges and opportunities of digital media as it applies to teaching and learning.

    • Practical knowledge of assistive technology, such as screen readers, keyboard input, and speech to text.

    • Familiarity with user-centered design methodologies and interest in usability as applied to disabled populations.

    • Strong understanding of web publishing technologies (HTML/CSS/JS) and their interactions with assistive technology.

    To apply, please email a cover letter, and your resume to: Recruiting. Please be sure to indicate the title of the job you are applying for in the subject line.

    Please note that these job descriptions are not designed to cover all activities required of the employee.

    W.W. Norton & Company is an equal employment opportunity employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, or any other protected factor.