Technically Wrong

Sexist Apps, Biased Algorithms, and Other Threats of Toxic Tech

Sara Wachter-Boettcher (Author)

 

A revealing look at how tech industry bias and blind spots get baked into digital products—and harm us all.

Buying groceries, tracking our health, finding a date: whatever we want to do, odds are that we can now do it online. But few of us ask why all these digital products are designed the way they are. It’s time we change that. Many of the services we rely on are full of oversights, biases, and downright ethical nightmares: Chatbots that harass women. Signup forms that fail anyone who’s not straight. Social media sites that send peppy messages about dead relatives. Algorithms that put more black people behind bars.

Sara Wachter-Boettcher takes an unflinching look at the values, processes, and assumptions that lead to these and other problems. Technically Wrong demystifies the tech industry, leaving those of us on the other side of the screen better prepared to make informed choices about the services we use—and demand more from the companies behind them.

Book Details

  • Hardcover
  • Forthcoming October 2017
  • ISBN 978-0-393-63463-1
  • 5.8 × 8.3 in / 240 pages
  • Sales Territory: Worldwide

Endorsements & Reviews

Technically Wrong offers one of the deepest, most thoughtful views on exactly how today’s tech is affecting us, and at how we could change those apps for the better. It’s an essential guide for people who care about ensuring that today’s tech is humane and ethical.” — Anil Dash, CEO of Fog Creek Software

“No matter how we set the preferences, the results turn out the same. For all of digital technology’s supposed configurability and customization, there’s a cookie-cutter, one-size-fits-all quality to the apps and platforms we use, pushing conformity over individuality and acquiescence over identity. Sara Wachter-Boettcher reveals how none of us can, or should, live up to the image our technology has of us.” — Douglas Rushkoff, author of Throwing Rocks at the Google Bus

“If a book on design in the technology industry ever deserved a standing ovation, this one is it. Sara Wachter-Boettcher has laid out a concise case for digital product makers to work with a broader range of people. And that means working with people unlike themselves as both makers and consumers, and from start to finish.” — John Maeda, author of The Laws of Simplicity

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